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  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • Where can I add my FAQs?
    FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
  • How do I care for my handmade rug?
    To care for your handmade rug, vacuum it regularly, avoid direct sunlight, and rotate it periodically. For deep cleaning, we recommend professional rug cleaning services.
  • What payment methods do you accept?
    We accept all major credit cards, PayPal, and Apple Pay. For custom orders, we also offer bank transfers. All transactions are secure and encrypted.
  • What is your return policy?
    We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Custom orders are non-refundable. Please contact our support team to initiate a return.
  • What are the shipping options available?
    We offer free standard shipping on all orders within the U.S. Expedited shipping options are also available at an additional cost. International shipping rates vary based on the destination.
  • Can I place a custom order?
    Yes, we offer custom orders just for home decor items. Please contact us with your specific requirements, and we will work with you to create a unique piece that fits your needs.
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